LinkedCoach PRO

Privacy Policy

Effective Date: 30 March 2026 | Version 1.0

This Privacy Policy is provided in compliance with the EU General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and applicable Irish data protection law, including the Data Protection Acts 1988–2018. LinkedCoach PRO is operated from Ireland and serves clients across the European Economic Area and internationally.

1. Who We Are

The data controller responsible for your personal data is LinkedCoach PRO, trading as LinkedCoach PRO, with its principal place of business in Ireland.

Contact for all data protection matters:

Email: [email protected]

Website: www.linkedcoachpro.com

2. Scope of This Policy

This Privacy Policy applies to:

Visitors to linkedcoachpro.com and thelinkupschool.com

Subscribers to our free email course (5-Day LinkedIn Visibility Reset)

Purchasers of any LinkedCoach PRO product, workshop, or programme

Participants in The LinkUp School membership community

Individuals who contact us directly by email, form, or social media

It does not apply to third-party websites or platforms we link to, which have their own privacy policies.

3. Data We Collect

3.1 Information You Provide to Us

We collect personal data that you actively provide, including:

Identity data: first name, last name, professional title

Contact data: email address, phone number (if provided)

Profile data: LinkedIn profile URL, professional background, career goals

Financial data: billing name and address; payment card data is processed directly by our payment provider and never stored by us

Communications: messages, enquiry content, feedback, and survey responses

3.2 Information Collected Automatically

When you visit our websites, we or our service providers automatically collect:

Technical data: IP address, browser type and version, device type, operating system

Usage data: pages visited, time on page, click-through paths, referring URL

Cookie and tracking data: as described in Section 10

3.3 Information from Third Parties

We may receive data about you from:

Payment processors (e.g. Stripe) — transaction status and billing confirmation

Email marketing platforms (e.g. API System / Go High Level) — email engagement data

LinkedIn and other social platforms — only data you make publicly available or explicitly share

4. How We Use Your Data

We process your personal data only where we have a lawful basis under Article 6 GDPR. The table below summarises our processing activities:

Purpose | Lawful Basis

Deliver products, courses, and programmes you have purchased — Performance of contract (Art. 6(1)(b))

Send transactional emails (receipts, access links, booking confirmations) — Performance of contract (Art. 6(1)(b))

Send marketing emails to subscribers who have opted in — Consent (Art. 6(1)(a))

Respond to enquiries and provide support — Legitimate interests (Art. 6(1)(f))

Improve our website and content based on usage analytics — Legitimate interests (Art. 6(1)(f))

Comply with legal and tax obligations — Legal obligation (Art. 6(1)(c))

Prevent fraud and protect security of our services — Legitimate interests (Art. 6(1)(f))

We never sell your personal data to third parties. We do not use your data for automated decision-making that produces legal or similarly significant effects.

5. Marketing Communications

If you subscribe to our free email course or opt in via any of our forms, you consent to receiving educational and promotional emails from LinkedCoach PRO.

You may withdraw consent and unsubscribe at any time by:

Clicking the unsubscribe link in any marketing email, or

Emailing us at [email protected]

Withdrawal of consent does not affect the lawfulness of processing before the withdrawal.

6. Data Sharing and Processors

We share personal data only with trusted third-party processors acting under our instruction and bound by appropriate data processing agreements. These include:

Payment processing: Stripe (PCI-DSS compliant; processes card payments)

CRM and email marketing: Go High Level / API System (manages subscriber lists and automated sequences)

Website hosting: as applicable to our hosting provider

Video conferencing: Zoom or similar platforms (for live workshops and coaching calls)

Analytics: Google Analytics or similar (anonymised usage data)

We will disclose personal data to law enforcement, regulatory authorities, or legal advisors where required by law or to protect our legal rights.

We do not transfer personal data outside the European Economic Area (EEA) except where adequate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

7. Data Retention

We retain personal data for no longer than necessary for the purposes for which it was collected, taking into account legal, accounting, and reporting obligations:

Client and purchase records: 7 years from the date of the last transaction (in line with Irish Revenue requirements)

Marketing subscriber records: until you unsubscribe or withdraw consent, plus 1 year

Website usage / analytics data: 26 months (in line with standard analytics practice)

Communications and enquiry records: 3 years from the last contact

Where data is no longer required, we securely delete or anonymise it.

8. Your Rights Under GDPR

As a data subject in the EEA (or where equivalent rights apply), you have the following rights:

Right of access (Art. 15): Obtain a copy of the personal data we hold about you

Right to rectification (Art. 16): Correct inaccurate or incomplete data

Right to erasure / 'Right to be Forgotten' (Art. 17): Request deletion of your data where there is no overriding legal basis to retain it

Right to restriction of processing (Art. 18): Ask us to limit how we use your data

Right to data portability (Art. 20): Receive your data in a structured, machine-readable format

Right to object (Art. 21): Object to processing based on legitimate interests or for direct marketing

Right to withdraw consent (Art. 7(3)): Where processing is based on consent, withdraw it at any time

Right not to be subject to automated decisions (Art. 22): We do not engage in solely automated decision-making with legal effects

To exercise any of these rights, please submit a written request to [email protected]. We will respond within one calendar month of receipt. We may ask you to verify your identity before processing your request.

You will not be required to pay a fee to exercise your rights. If your request is clearly unfounded or excessive, we reserve the right to charge a reasonable fee or refuse.

9. Right to Lodge a Complaint

If you believe we have not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the Irish supervisory authority:

Data Protection Commission (DPC)

21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland

Tel: +353 (0)1 765 0100

Web: www.dataprotection.ie

We would appreciate the opportunity to address any concern directly before you approach the DPC and encourage you to contact us first.

10. Cookies and Tracking Technologies

Our websites use cookies and similar tracking technologies to enable functionality and analyse usage. Cookies are small text files placed on your device.

Categories of Cookies We Use

Strictly necessary cookies: Required for the website to function (e.g. session management, security). These cannot be disabled.

Analytics cookies: Help us understand how visitors interact with our website (e.g. pages viewed, bounce rate). We use Google Analytics with IP anonymisation enabled.

Marketing / tracking cookies: Used to track the effectiveness of our advertising and email campaigns. Only set where you have consented.

On your first visit, you will be presented with a cookie consent banner. You may accept all, reject non-essential, or manage preferences at any time via the cookie settings on our website.

For full details, please see our separate Cookie Policy available on our website.

11. Security

We implement appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, disclosure, alteration, and destruction. Measures include:

Encrypted data transmission (TLS/HTTPS) across all website pages

Access controls limiting data access to authorised personnel only

Regular review of our data handling practices

Use of reputable, security-certified third-party processors

While we take all reasonable precautions, no internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Data Protection Commission within 72 hours and, where required, notify you directly.

12. Children's Privacy

Our services are directed at professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a person under 18, we will delete it promptly. If you have reason to believe a child has provided us with their data, please contact us immediately.

13. Links to Third-Party Websites

Our websites may contain links to third-party websites, including LinkedIn, payment portals, and partner platforms. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any third-party site you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will update the effective date at the top of this document.

For material changes, we will notify active subscribers and clients by email prior to the change taking effect. Continued use of our services after the effective date constitutes acceptance of the revised policy.

All previous versions of this Privacy Policy are available upon request.

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact us:

LinkedCoach PRO

Attn: Data Protection Enquiries

Email: [email protected]

Websit

e: www.linkedcoachpro.com

Country of Establishment: Ireland

Last reviewed: 30 March 2026 | LinkedCoach PRO | Registered in Ireland